Frequently Asked Questions
All repairs performed by Gauge Saver, LLC are done to the best of our ability and are attempts only, not guarantees of success. Devices—especially older ones—can and do fail due to age, wear, or internal defects.
While every reasonable precaution is taken, Gauge Saver, LLC is not responsible for pre-existing damage, hidden defects, or any device that stops working or fails for any reason during or after the repair attempt.
By approving the repair, the customer acknowledges and accepts these risks.
No warranties or guarantees are expressed or implied unless stated in writing.
Click the LINK to Select Your Device to get started. We invoice and ship when complete and will reach out directly if we have questions.
Currently we are at a 4-5 week turnaround. We appreicate your patience.
Yes, **BUT** not all devices can be bench tested. We can only send power and ground to the device for testing. We cannot verify devices are reading data properly. Please contact us for more information.
Once received, devices are visually inspected and checked into our system. A notification email will be sent with order details and estimate cost for recommended repairs. The device(s) will then wait in queue until a technicain receives them for restoration. This wait is our current turnaround time. You will be contacted if any issues. Once completed, an invoice will be sent via text message and email. Pictures showing restoration results will be attached to the email. Thanks
YES, diagnostic fee includes charges for initial bench testing, contrast adjustments, and basic diagnosis. If a device is sent to us that doesn’t appear to need standard LCD restoration, and may need to be tested or diagnosed, AN AUTOMATIC $25 BENCH TESTING/DIAGNOSIS FEE WILL BE APPLIED. This covers the technician performing a quick bench test and diagnosis of LCD condition. If the device requires further advanced testing like opening up the device, visual inspection of internals, etc, then standard labor rates would apply regardless of outcome.
All restoration service charges include labor. If a device requires additional repairs, labor will added. If device restoration/repair is attempted but unsuccessful, labor charge will still apply.
1/2 labor: $65
1hr labor: $130
We currently offer a 2-Day Expedite service for $50 (per small device) and $100 (per large/labor intensive device). We also offer a Same-Day Expedite service for local customers, charge is doubled.
Please note: If expedite service is requested but device(s) fail and cannot be repaired, payment for 1/2 price expedite fee will be required.
Please contact us with any questions.
Different devices require different methods of removal. If you have rusty metal studs holding your device in, we recommend spraying with penetrating oil and letting it sit 24 hours before removal. Yamaha gauges have pull apart bullet connectors or plugs about 6” back from the Gauge, no cutting of harnesses needed.
For most devices, no. PLEASE contact us directly if you have questions regarding including the harness or not.
We are able to power most devices up on the bench without the harness. If your device isn’t listed, and you want to send it in for restoration, please provide bench testing instructions so that we can power the device up using a power supply. This helps us immensely!
Each situation is unique. We may have refurbished replacements available for sale or provide other options depending on your device. Diagnostic fees or repair attempt labor charges will still apply, even if device is not being returned. Please contact for more details.
Yes, we offer 90 day warranty on all parts used in a restoration. Including re-polarization of an LCD, Replacement LCD’s, Backlights, Lenses. We will NOT warranty any device that stops working not related to our efforts.
Sometimes we do have used/restored devices for sale, though it’s tough to keep inventory. Please email us to inquire about used/restored devices.
Due to the wide variety of linear polarization we use and specific device orientation requirements, we DO NOT sell Linear Polarization. However, most any linear polarization will work on an LCD if you orient it right.
We take all major Debit and Credit cards. We can also take Paypal, cash, or check.
Yes, via UPS/USPS/DHL. Duties and fees are customers responsibility to and from the US.
Please contact us for a return shipping quote!
No, at this time we do not. We restore so many different types of devices, an exchange program doesn’t really make sense for us.
As with opening any used electronics, especially older electronics, there is risk involved. We do our best to practice ESD Prevention techniques and are very careful with handling all devices. As always, if we cannot save your device, there is NO CHARGE, even if we spent 4 hours attempting to save it.
Yes, our office hours are Monday – Thursday, 8am-4pm. We have a drop-box for after-hours.
Possibly. Every device is different and some can just be cleaned to resolve the issue but others may need replacements, if available. Please contact us for more information regarding your device.
Absolutely! We offer discounts for 1st Responders, Millitary (Active and Retired), Marinas or Dealers, and The Hull Truth members. Contact for more information.
Analog is a device with needle movements only. Digital devices have LCD display that reads data. The LCD is what can be restored or replaced, if possible.
Dark ‘inky’ looking puddles on the edges of an LCD (usually towards the bottom) can indicate that your LCD is bad, or ‘Leaking’. Once the liquid crystal has leaked, the LCD is not able to be restored, and will need to be replaced if possible.
We offer LCD Replacements for select Yamaha and Mercury devices.
Here’s a few example pics of a ‘Bad’ or Leaky LCD in a Yamaha 6Y5 gauge.
No worries! You can contact [email protected] with pictures of your device and our friendly staff will be sure to help.
Yes, all PayPal and Credit Card transactions will be subject to a 3% processing fee. An additional 2% will be added for International transactions. This will be reflected at Checkout.
Yes! If you are unsatisfied with restoration service or product, please contact us regarding a refund for service charge only. Taxes and fees cannot be refunded.
Yes. We ask that the invoice is paid in 90 days of receipt. We will confiscate any device not paid for after 90 days and no contact from the customer.
As stated on our invoice, we provide only up to $300 delivery insurance on return shipping of devices. Any additional insurance coverage is to be requested by the buyer prior to paying the invoice.